CRM Fundamentals Udemy

CRM Fundamentals by Juan Sebastian Garcia

The CRM Fundamentals course is undoubtedly the most interesting and the most sought after by those seeking to specialize in Business.

Want to become a Customer Relationship Management Professional? Do this course!

Also, keep in mind that Juan Sebastian Garcia, professor of the course, is an excellent professional with worldwide recognition.

Therefore, if you want to study and learn more, we recommend that you start this udemy course right now.

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CRM Fundamentals Udemy

What is the CRM Fundamentals course about?

Are you looking for Customer Relationship Management (CRM) Training? The CRM knowledge is fast becoming the must have requirements for any Enterprise Business working with Customers in any Industry. Most of the mayor banks and financial institutions rely on CRM Systems. This course is designed to help you understand the fundamentals of CRM. Even if you have never worked with a CRM System before. No programming knowledge needed and no prior CRM experience required. With this CRM knowledge under your belt, you will be in high demand by many employers and you can command a superior salary providing better services for Sales, Marketing and Customer Relations in the Enterprise. In this course we will start with a broad overview of the CRM platform, the history, the evolution and then deep dive into the individual elements of the CRM platform. You will explore the Organization Chart of the CRM, Customer Database, CRM Concepts, Contact Center, eCommerce, CRM Process, Artificial Intelligence, etc. CRM solutions can help keep track of contacts within a business , to allow both sales and marketing teams to personalize communication. … So, if a contact has moved to a new job, your sales, service, and marketing teams know about it, allowing them to maintain and rebuild these important relationships.

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Course dictated by Juan Sebastian Garcia

J.S Garcia “Juan Sebastian Garcia” is an Engineer and an Author. His Family moved to Brooklyn, NY, in 1992 where he grew up. He’s the youngest of four children. After he graduated as a Computer Forensics Investigator from the Electronic Commerce Council University in NM, he is also certified as an Avaya Certified Expert, CEH, CHFI, CCNA, ENA. Author on Amazon and Audible.

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